Essay about The Role of Public Service - The Role of Public Service Discipline: In Debra Gray’s book: BTEC National Public Service (uniformed) Book 1: discipline is described as obedience to authority. Discipline is necessary in all of the Public Services as it moulds people’s behaviour.
Public sector productivity is important to the performance of a country. Thornhill (2006) identifies three main reasons why public sector productivity is crucial. First, the public sector is a major employer of labour. Second, the public sector is a major provider of services particularly business and social services.